Access Control Overview

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Overview

Access control systems give your customers the ability to unlock doors in your Location autonomously, without requiring staff to be present. When integrated with Nexudus, these systems automatically manage who can access which areas based on their active subscriptions, desk rentals, or resource bookings.

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Why Access Control Matters

Access control systems solve three critical operational challenges:

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Extended Hours Access

Customers can access your space 24/7, even when your staff isn’t physically present. This unlocks revenue opportunities from members who need off-hours access and improves the member experience.

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Enhanced Security

Only customers with valid Plans or resource bookings can unlock relevant doors. Access is automatically revoked when memberships expire, eliminating the need for manual key management or access card recalls.

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Accurate Occupancy Tracking

When customers unlock doors, they’re automatically checked in to your Location. This provides real-time occupancy data for resources, desks, and offices—improving your understanding of space utilization.

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Pay-as-You-Go Revenue Stream

Combining occupancy tracking with pay-as-you-go passes unlocks an additional revenue stream for your Location. When customers run out of access passes, Nexudus can automatically sell them new passes as they attempt to access the building. This ensures seamless entry for customers while generating incremental revenue for your business. Key benefits include:

• Convenience for Customers — Customers never have to worry about running out of passes, as new ones are automatically issued when needed.
• Increased Revenue — Every additional access attempt translates into a new pass sale, boosting your revenue without requiring manual intervention.
• Improved Customer Retention — The frictionless experience encourages customers to continue using your space, knowing they can always gain access when needed.
• Real-Time Tracking — Occupancy tracking ensures that every access attempt is logged, providing accurate data on space utilization and customer behavior.

This feature is particularly useful for Locations with high foot traffic or customers who prefer flexible, on-demand access to your space.

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How Access Control Works

Access control systems operate through a simple workflow:

1. Access Groups — You create logical groups of doors in your access control system (for example, “Conference Rooms” or “Executive Lounge”)
2. Link to Nexudus Items — You link these access groups to Nexudus Plans, Time credits, desk rentals, or resource bookings
3. Automatic Provisioning — When a customer gets one of these items (by purchasing a Plan or booking a resource), they’re automatically added to the corresponding access group in your access control system
4. Member Unlocks Door — Your customer uses their preferred access method to unlock doors they’re authorized for
5. Access Revoked — When their Plan expires or their booking ends, they’re automatically removed from the access group and can no longer unlock those doors

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Supported Access Control Providers

Nexudus integrates with the following access control systems:

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Comparing Access Control Providers

Choose the right provider based on your Location’s needs. Use the comparison tables below to understand the capabilities of each system.

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Access Methods

Different providers support different ways for customers to unlock doors: * Push to unlock ** Visitors only

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Transferred entities

Different providers support transferring various Nexudus entities. In the table below, “Booking guests” refers to visitors added as part of a booking.

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Check-in and Check-out Support

Some providers automatically check customers in when they unlock doors, improving occupancy accuracy:

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Nexudus Items Supported

All providers support linking access groups to the core Nexudus items. Some providers have limitations:

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Cloud vs On-Premise

Consider your infrastructure preferences and whether you want to host the system yourself:

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Nexudus Integration Costs

Nexudus charges a subscription fee for each access control integration. This is in addition to any fees charged by the provider themselves:

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Choosing an Access Control Provider

When selecting an access control provider, consider these factors:

• Budget — Determine how much you’re willing to spend on both Nexudus integration fees and the provider’s own pricing
• Access Methods — Choose a provider that supports how your members prefer to unlock doors (mobile app, cards, etc.)
• Occupancy Tracking — If real-time occupancy data is important, select a provider with check-in/check-out support
• Visitor Management — If you host visitors, ensure your provider supports visitor access
• Infrastructure — Decide whether you prefer cloud-based (no hardware) or on-premise solutions
• Scale — Consider whether the provider supports all the Nexudus items you plan to use (some have limitations)
• Integration Depth — If you want members to use the Passport App, verify Passport integration is available

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Key Behaviors and Constraints

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Automatic Access Provisioning

Access is granted immediately when a customer:

• Purchases an active Plan linked to an access group
• Books a resource linked to an access group
• Rents a desk linked to an access group
• Receives time credits linked to an access group

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Automatic Access Revocation

Access is automatically removed when:

• A Plan expires or is cancelled
• A desk rental ends
• A resource booking is completed
• Time credits expire

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Multiple Access Methods

A single member can unlock doors using different methods depending on what’s available:

• Card readers at physical doors
• Mobile app (if supported)
• Credentials or temporary codes
• Visitor invitations

The method used doesn’t affect when access is granted or revoked — only the access group assignment matters.

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Visitor Access

Some providers support temporary visitor access. When enabled, your staff can issue time-limited access to guests without permanent credentials.

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What to Do Next

To get started with access control in Nexudus:

1. Review the comparison tables above to identify 2-3 providers that fit your needs
2. Contact providers directly for pricing and technical compatibility with your Location’s hardware
3. Plan your access groups — Think about which doors should be grouped together for each Plan or resource type
4. Configure the integration in your Nexudus admin panel
5. Link access groups to Nexudus items so access is automatically granted to customers

For detailed setup instructions for each provider, refer to the provider-specific documentation pages.