A ContractPausedPeriod represents a freeze period applied to a customer’s plan contract (CoworkerContract). Plan freezing lets admins — and optionally customers — suspend a contract for one or more billing cycles without cancelling it.
Freeze dates are always aligned to billing cycle boundaries: PauseFrom is always the first day of the customer’s next billing cycle, and PauseUntil is always the first day of the billing cycle when the plan is due to restart.
While a contract is frozen:
- No charges are generated for the contract for the duration of the freeze.
- The customer’s status reverts to Contact if they have no other active contract.
- No member rates or benefits from the frozen contract apply during the freeze.
- Invoices are still generated on the usual billing day for any purchases (bookings, products) linked to the contract.
Admins can freeze contracts from the customer’s account, via teams, or in bulk from Finance > Contracts. Whether customers can freeze their own plans from the Members Portal is controlled by the AllowContractFreezing setting on the plan (Tariff).
Authentication
This endpoint requires OAuth2 authentication. Include a valid bearer token in the Authorization header.
The authenticated user must be a full unrestricted administrator or have the ContractPausedPeriod-Read role.
Path Parameters
The Id of the ContractPausedPeriod record to retrieve.
Code Examples
curl -X GET \
"https://spaces.nexudus.com/api/billing/contractpausedperiods/87654321" \
-H "Authorization: Bearer YOUR_TOKEN"
Response
200
ID of the customer contract being frozen.
Quantity set on the frozen contract.
CoworkerContractFloorPlanDeskIds
Comma-separated IDs of the floor plan desks assigned to the frozen contract.
CoworkerContractFloorPlanDeskNames
Comma-separated names of the floor plan desks assigned to the frozen contract.
CoworkerContractTariffName
Name of the pricing plan (tariff) the frozen contract is for.
CoworkerContractCoworkerId
ID of the customer holding the frozen contract.
CoworkerContractCoworkerFullName
Full name of the customer holding the frozen contract.
CoworkerContractCoworkerBillingName
Billing name of the customer holding the frozen contract.
Optional notes or reason for this freeze period.
UTC date when the freeze starts. Always falls on the first day of a billing cycle.
UTC date when the freeze ends. Always falls on the first day of the billing cycle when the plan is due to restart.
Location-timezone equivalent of PauseFrom.
Location-timezone equivalent of PauseUntil.
Unique record identifier.
Date and time the record was created (ISO 8601).
Date and time the record was last updated (ISO 8601).
Email of the user who last updated this record.
Whether the record was recently created.
External system identifier.
{
"CoworkerContractId": 0,
"CoworkerContractQuantity": null,
"CoworkerContractFloorPlanDeskIds": null,
"CoworkerContractFloorPlanDeskNames": null,
"CoworkerContractTariffName": null,
"CoworkerContractCoworkerId": null,
"CoworkerContractCoworkerFullName": null,
"CoworkerContractCoworkerBillingName": null,
"Notes": null,
"PauseFrom": "2025-01-15T10:30:00Z",
"PauseUntil": "2025-01-15T10:30:00Z",
"PauseFromLocal": null,
"PauseUntilLocal": null,
"Id": 87654321,
"UpdatedOn": "2025-01-15T10:30:00Z",
"CreatedOn": "2025-01-10T08:00:00Z",
"UniqueId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
"UpdatedBy": "admin@example.com",
"IsNew": false,
"SystemId": null,
"ToStringText": "ContractPausedPeriod Example",
"LocalizationDetails": null,
"CustomFields": null
}