Skip to main content
GET
/
api
/
support
/
helpdeskdepartments
{
  "Records": [
    {}
  ],
  "CurrentPage": 123,
  "CurrentPageSize": 123,
  "CurrentOrderField": "<string>",
  "CurrentSortDirection": 123,
  "FirstItem": 123,
  "LastItem": 123,
  "TotalItems": 123,
  "TotalPages": 123,
  "HasNextPage": true,
  "HasPreviousPage": true
}

​
Authentication

This endpoint requires OAuth2 authentication. Include a valid bearer token in the Authorization header. The authenticated user must be a full unrestricted administrator or have the HelpDeskDepartment-List role.

​
Query Parameters

​
Pagination & Sorting

​
page
integer
default:"1"
The page number to retrieve.
​
size
integer
default:"25"
The number of records per page.
​
orderBy
string
The property name to sort results by (e.g. Name, CreatedOn).
​
dir
integer
Sort direction. 1 for ascending, -1 for descending.

​
Filters

​
HelpDeskDepartment_Business
integer
Filter by Business Id.
​
HelpDeskDepartment_Name
string
Filter by Name.
​
HelpDeskDepartment_Description
string
Filter by Description.
​
HelpDeskDepartment_Active
boolean
Filter by Active.
​
HelpDeskDepartment_TaskList
integer
Filter by Task List Id.

​
Range Filters

​
from_HelpDeskDepartment_CreatedOn
string
Filter records created on or after this date. Format: YYYY-MM-DDTHH:mm.
​
to_HelpDeskDepartment_CreatedOn
string
Filter records created on or before this date. Format: YYYY-MM-DDTHH:mm.
​
from_HelpDeskDepartment_UpdatedOn
string
Filter records updated on or after this date. Format: YYYY-MM-DDTHH:mm.
​
to_HelpDeskDepartment_UpdatedOn
string
Filter records updated on or before this date. Format: YYYY-MM-DDTHH:mm.

​
Code Examples

​
Simple listing

curl -X GET \
  "https://spaces.nexudus.com/api/support/helpdeskdepartments?page=1&size=15&orderBy=Name&dir=1" \
  -H "Authorization: Bearer YOUR_TOKEN"

​
Filtering by Name

curl -X GET \
  "https://spaces.nexudus.com/api/support/helpdeskdepartments?HelpDeskDepartment_Name=example-value&orderBy=Name&dir=1" \
  -H "Authorization: Bearer YOUR_TOKEN"

​
Range filters

curl -X GET \
  "https://spaces.nexudus.com/api/support/helpdeskdepartments?from_HelpDeskDepartment_UpdatedOn=2025-01-01T00:00&to_HelpDeskDepartment_UpdatedOn=2025-12-31T23:59&orderBy=UpdatedOn&dir=-1" \
  -H "Authorization: Bearer YOUR_TOKEN"

​
Response

​
200

​
Records
HelpDeskDepartment[]
The list of HelpDeskDepartment records matching the query. See the Get one HelpDeskDepartment endpoint for the full list of properties returned for each record.
​
CurrentPage
integer
Current page number.
​
CurrentPageSize
integer
Number of records per page.
​
CurrentOrderField
string
The field used for sorting.
​
CurrentSortDirection
integer
The sort direction (1 = ascending, -1 = descending).
​
FirstItem
integer
Index of the first item on the current page.
​
LastItem
integer
Index of the last item on the current page.
​
TotalItems
integer
Total number of matching records across all pages.
​
TotalPages
integer
Total number of pages.
​
HasNextPage
boolean
Whether there is a next page of results.
​
HasPreviousPage
boolean
Whether there is a previous page of results.
Example Response
{
  "Records": [
    {
      "BusinessId": 0,
      "Name": "",
      "Description": "",
      "Active": false,
      "Managers": [],
      "TaskListId": null,
      "Id": 87654321,
      "UpdatedOn": "2025-01-15T10:30:00Z",
      "CreatedOn": "2025-01-10T08:00:00Z",
      "UniqueId": "a1b2c3d4-e5f6-7890-abcd-ef1234567890",
      "UpdatedBy": "admin@example.com",
      "IsNew": false,
      "SystemId": null,
      "ToStringText": "HelpDeskDepartment Example",
      "LocalizationDetails": null,
      "CustomFields": null
    }
  ],
  "CurrentPageSize": 15,
  "CurrentPage": 1,
  "CurrentOrderField": "Name",
  "CurrentSortDirection": 1,
  "FirstItem": 1,
  "HasNextPage": false,
  "HasPreviousPage": false,
  "LastItem": 1,
  "PageNumber": 1,
  "PageSize": 15,
  "TotalItems": 1,
  "TotalPages": 1
}