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POST
/
api
/
public
/
helpdesk
/
messages
/
{messageId}
/
comments

​
Create Help Desk Comment

Adds a follow-up comment to an existing help desk message thread. Used for back-and-forth communication between the customer and the support team.

​
Authentication

Requires a valid customer bearer token.

​
Path Parameters

​
messageId
number
required
Numeric identifier of the help desk message to comment on.

​
Request Body

​
MessageText
string
required
The text content of the comment.

​
Response

Returns a 200 OK on success.

​
Examples

​
Add a comment

POST /api/public/helpdesk/messages/501/comments
Authorization: Bearer {token}
Content-Type: application/json

{
  "MessageText": "The issue is still happening after restarting the router."
}

​
TypeScript Integration

import endpoints from '@/api/endpoints'

await httpClient.post(endpoints.helpDesk.comments.create(501), {
  MessageText: 'The issue is still happening after restarting the router.',
})