HelpDeskComment

📘

Required roles

  • HelpDeskComment-*

Learn more about Help Desk Comments in our Knowledge Base.

Properties

PropertyTypeRequiredInformation
HelpDeskMessageIdintYes
CoworkerIdintYes
CoworkerFullNamestringNoRead-only
MessageTextstringNo
InternalbooleanNo
IdintYesRead-only
UpdatedOntimestampNoRead-only
CreatedOntimestampYesRead-only
UniqueIdstringNoRead-only
SystemIdstringNo

Related records

PropertyRecord type
HelpDeskMessageIdHelpDeskMessage
CoworkerIdCoworker