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The Nexudus administration panel gives you a full view of every AI conversation — what was said, who said it, and whether it led to a business outcome. There are two places to find this information: the AI Conversations list under Operations, and the Visitor record for tour enquiries.

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AI Conversations list

Go to Operations > AI Conversations to see all chat sessions.
AI Conversations list showing multiple rows with Message, Conversion badges, User, and Date columns
The list shows one row per conversation session (not per individual message). The columns are:
ColumnWhat it shows
MessageThe opening message of the conversation, truncated to 120 characters
ConversionColour-coded badges showing what outcome the conversation produced (if any)
UserThe logged-in user who had the conversation; blank for anonymous visitors
DateWhen the conversation started, newest first
The list defaults to the 250 most recent conversations. You can search by message content or filter by chat session ID.

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Viewing a full conversation

Click any row to open the conversation detail panel. This shows the complete message thread:
  • User messages — person icon, labelled “Visitor”
  • AI responses — computer icon, labelled “AI agent”
  • Messages are rendered as formatted text (bold, links, headings as written by the AI)
  • Internal tool calls are hidden — you see only the natural-language exchange, not the underlying data requests
The same conversion badges from the list view appear at the top of the detail panel, each as a clickable link to the relevant record in Nexudus.
Conversation detail panel showing a full exchange with user and AI agent messages and a Contract created badge at the top

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Understanding conversion badges

BadgeColourWhat it meansClick to open
Tour bookedLavenderA Visitor record was created as a result of this conversationThe Visitor record
Customer createdGreenA new Coworker (customer) account was createdThe Coworker profile
Contract createdBlueA membership contract was createdThe contract
Day pass purchasedPeachA day pass was purchasedThe CoworkerProduct record
A single conversation can show multiple badges — for example, a new sign-up produces both “Customer created” and “Contract created”.
A single conversation row showing both a Customer created and a Contract created badge
Conversations with no badges represent members managing their bookings, asking informational questions, or prospects who browsed without converting. These are still stored and searchable.

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AI conversations in Visitor records

When a prospect books a tour through the AI assistant, the full chat conversation appears directly on their Visitor record. This gives your team context before the visit — they can see exactly what the prospect asked about, which offices interested them, and what requirements they mentioned. To find it:
  1. Go to Spaces > Visitors and open the relevant visitor.
  2. Scroll to the AI Agent Conversation section.
  3. The full thread is displayed with the same user / AI agent layout as in the AI Conversations list.
This section only appears for visitors who arrived through the AI assistant. Visitors added manually will not have it.
A Visitor record with the AI Agent Conversation section showing the full conversation that led to the tour