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Sign In

The sign-in page is the gateway to the Members Portal. It supports multiple authentication methods to suit different security and convenience needs.
Sign In page

Authentication methods

Email & password

The standard login flow:
FieldDescription
EmailMember’s registered email address (validated)
PasswordAccount password with show/hide toggle
Remember meCheckbox to extend the session to 14 days
A Forgot password? link leads to the password recovery flow. Instead of typing a password, members can request a one-time login link sent to their email. After clicking “Send magic link”, the page shows a Go to Inbox section with quick links to popular email providers (Gmail, Outlook, iCloud, Yahoo).

Two-factor authentication (TOTP)

If enabled, members enter a 6-digit code from their authenticator app after providing their email and password. The OTP input features:
  • Auto-focus advancing between digits
  • Numeric-only input
  • Keyboard navigation with backspace support

Single Sign-On (SSO)

Buttons for external identity providers appear when configured:
ProviderDescription
GoogleOAuth via Google accounts
OktaEnterprise SSO via Okta
Azure Active DirectoryEnterprise SSO via Microsoft Azure AD
OpenID ConnectGeneric OpenID Connect provider
SSO buttons display provider names with fallback labels.

Account creation

If signup is enabled for the location, a Create an account link opens a signup form as a modal overlay — members can register without leaving the login page.

Page layout

The page uses a split layout:
SideContent
LeftIllustration graphic (hidden on mobile)
RightLogin form, SSO buttons, and signup link
The business logo and primary colour theme are applied automatically from your location settings.

Redirect handling

After successful login, members are redirected to their intended destination. The redirect URL is validated against a list of allowed domains to prevent open-redirect vulnerabilities.

Configuration

SettingEffect
Signup enabledControls whether the “Create an account” link appears
Google SSOEnables Google login button
Okta SSOEnables Okta login button
Azure AD SSOEnables Azure AD login button
OpenID ConnectEnables OpenID Connect login button
Magic linkBuilt-in, always available