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Overview

Resources are bookable spaces or items in your coworking location that members can reserve through your calendar. These can include meeting rooms, recording studios, 3D printers, phone booths, parking spaces, and any other amenity that requires scheduling. Inventory → Resources
Resources can be charged based on minutes/hours, days, weeks, months, or the number of times they’ve been booked. Each resource can have multiple pricing tiers that apply to specific customer types and are available at specific times.

When to use resources

Resources are perfect for:
  • Meeting rooms - Conference rooms, small huddle rooms, or boardrooms
  • Specialized spaces - Phone booths, recording studios, wellness rooms
  • Equipment - 3D printers, projectors, camera equipment
  • Parking spaces - Both general and assigned parking spots
  • Hot desks - Flexible workspace that can be booked by the hour or day
  • Coliving spaces - Private rooms in coliving arrangements

Quick start: Create your first resource

The fastest way to create a resource is using one of the pre-built wizards. These automatically configure common resource types with appropriate pricing.
1

Navigate to resources

Go to Inventory > Resources in your admin panel.
2

Choose a resource wizard

Click Add Resource and select from the available wizards:

Meeting Room

Creates a meeting room with hourly, half-day, and full-day pricing

Hot Desk

Sets up flexible workspace with hourly and daily rates

Parking Space

Configures parking with daily or monthly pricing options

Coliving Space

Creates private accommodation with monthly billing
3

Complete the wizard

Enter the basic information:
  • Name: Give your resource a clear, descriptive name
  • Pricing: Set your rates in your location’s currency
  • Capacity (if applicable): Maximum number of people
The wizard automatically creates appropriate pricing tiers and booking rules for your resource type.
4

Customize if needed

After creation, you can modify any settings in the detailed resource form to match your specific needs.

Manual resource creation

For more control or unique resource types, create resources manually using the detailed form.

Essential fields

Resource name: Clear, descriptive name that members will see when bookingAvailable at: Choose which location this resource belongs to (network owners can make resources available across all locations)Resource kind: Select the type of resource:
  • Spaces (meeting rooms, offices)
  • Equipment (printers, cameras)
  • Parking (cars, bikes)
  • Services (cleaning, catering)
Resource type: Groups resources with similar pricing structures togetherCategory: Optional grouping for organizing resources (e.g., “Large Meeting Rooms”, “Audio Equipment”)
Display on web portal: Makes the resource bookable by members through the portal and mobile appDisplay in admin calendar: Shows bookings for this resource in the administration calendar viewResource details: Rich text description shown to members when browsing resourcesEmail confirmation details: Custom text included in booking confirmation emailsPhoto: Visual representation of the resource to help members identify it

Advanced configuration

Features and amenities

Highlight what makes your resource special to help members choose the right space:
  • Standing desk: Height-adjustable workspace
  • Quiet zone: Low-noise environment
  • Privacy screen: Visual separation
  • Soundproof: Acoustic isolation for calls or recording

Booking limits and restrictions

Control how and when your resource can be booked:
Minimum booking duration: Shortest allowed booking (e.g., 30 minutes)Maximum booking duration: Longest single booking allowedBuffer time: Automatic gap between bookings for cleaning/setupAdvance booking limit: How far in advance members can bookSame-day booking cutoff: Latest time for same-day reservations
Maximum bookings per day/week/month: Limit how often individual members can bookMember-only access: Restrict to active plan holders onlyTeam restrictions: Limit access to specific teams or groupsTime slots: Define specific available periods (useful for classes or scheduled sessions)
Late cancellation fee: Charge for cancellations within a certain timeframeNo-return policy: Prevent cancellations after booking is confirmedAutomatic cancellation: Cancel bookings if conditions aren’t met

Pricing configuration

Resources use your location’s extra services for pricing. You can create multiple pricing tiers:
You must first create at least one resource type before setting up pricing (Inventory → Resource Types). Resource types group resources with similar pricing structures.
Common pricing models:
  • Hourly: Perfect for meeting rooms and equipment
  • Daily: Ideal for hot desks and parking spaces
  • Weekly/Monthly: Suited for dedicated desks or parking passes
  • Per booking: One-time fee regardless of duration
Advanced pricing options:
  • Member vs. non-member rates: Different pricing tiers
  • Peak and off-peak hours: Time-based pricing variations
  • Bulk booking discounts: Lower rates for longer commitments
  • Team-specific pricing: Custom rates for certain groups

Access control and automation

Configure automatic door access for your resource bookings:Door controllers: Connect smart locks that automatically grant access during booking periodsAccess codes: Generate temporary codes for keypad entryCard readers: Enable keycard access synchronized with bookings

Floor plans and desk management

For hot desk resources, you can:
  • Visual floor plans: Upload layout images showing desk locations
  • Individual desk units: Create separate bookable units within a resource
  • Desk features: Assign specific amenities to individual desks
  • Real-time availability: Show which desks are currently occupied
Floor plan showing hot desk layout with availability status

Resource products and add-ons

Enhance your resources with additional purchasable items:
  • Equipment rentals: Laptops, monitors, or specialized tools
  • Catering packages: Food and beverage service
  • Setup services: Room preparation or technical support
  • Extended access: After-hours building entry

Best practices

Start with the resource wizards for common space types. They configure appropriate settings automatically, which you can then customize as needed.

Naming conventions

  • Use clear, descriptive names: “Large Conference Room” instead of “Room A”
  • Include capacity when relevant: “Meeting Room (8 people)”
  • Mention key features: “Soundproof Phone Booth”

Pricing strategy

  • Research local market rates to stay competitive
  • Offer discounts for longer bookings to encourage commitment
  • Create member-only pricing to add plan value
  • Consider peak/off-peak pricing for high-demand resources

Booking optimization

  • Set minimum booking durations to prevent very short, disruptive bookings
  • Add buffer time between bookings for cleaning and setup
  • Limit advance booking periods to prevent hoarding
  • Use cancellation fees to reduce no-shows

Member experience

  • Include high-quality photos that accurately represent the space
  • Write detailed descriptions highlighting unique features
  • Set up automatic confirmation emails with access instructions
  • Provide clear location information and directions

Troubleshooting common issues

  • Check that Display on web portal is enabled
  • Ensure the resource has at least one active pricing tier
  • Verify that booking limits don’t prevent current bookings
  • Confirm the resource type has associated extra services
  • Review access control settings and door integrations - Check that booking is confirmed and within the scheduled time
  • Verify member has appropriate permissions and active plan - Ensure smart lock integration is properly configured
  • Confirm extra services are properly linked to the resource type
  • Check that pricing applies to the member’s customer type
  • Verify time-based restrictions don’t conflict with booking times
  • Ensure currency settings match your location configuration